How Can You Reset Course As A Manager?
As the administrator or manager, to reset a " learner's" course please follow these instructions:
- Select the course that needs resetting.
- Select the "Course Exams" tab at the top
- Start typing the user's name in the "Search Exams" box on the top right.
- When the name appears, select the "View" box to the right of the name.
- Select the "Eye" to the right of the Scoreboard.
- If the user has exhausted all of their exam attempts you should see a hyperlinked number to the right of the "Attempted" row.
- Select that number and then it will prompt you to reset.